We value our customers and we want our customers to purchase with full confidence that we provide caring support.
We offer a 7 Day Money Back Guarantee and hassle-free returns on defective merchandise from the manufacturer.
If this occurs please contact us by our filling out our contact form, then we will get in touch and may ask for photos of the defect(s).
In the case of defective merchandise, we will refund the full value of returned product(s), or exchange it for items to the same value. You will need to cover return shipping costs.
In some cases we will allow an exchange, in which case a $15 restocking fee applies. This will be deducted from your refund. We charge this to cover processing, packaging and labour costs.
Other reasons for return
Due to the nature of our products, we do not accept returns for any other reason than defective merchandise.
Shipping & delivery related concerns
For all shipping and delivery related concerns, please see here.
